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STANDARD TERMS AND CONDITIONS OF SALE

Welcome to Rotom Shop! By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

Rotom Shop is an online marketplace based in the UAE offering Pokémon-related merchandise, including but not limited to cards, collectibles, and other accessories. These Terms apply to all visitors, users, and others who access or use the site.

2. Products

  • All products sold are subject to availability and may be discontinued or modified without notice.
  • We reserve the right to refuse any order at our discretion, including due to availability or any issues with the order.

3. Pricing

  • All prices are listed in UAE Dirhams (AED) unless otherwise specified.
  • Prices may be subject to change without notice. Any such changes will not affect orders that have already been placed and confirmed.

4. Order and Payment

  • By placing an order, you agree to purchase the products in your cart.
  • Payment is required at the time of the order. We accept various payment methods, including credit and debit cards.
  • You are responsible for providing accurate billing and shipping information.

5. Shipping

  • We offer shipping within the UAE only. Delivery times and fees vary based on location.
  • You are responsible for all fees associated with shipping unless stated otherwise.
  • We are not liable for delays caused by shipping carriers.

6. Returns and Refunds

  • We accept returns within 30 days of delivery if the item is in its original condition.
  • To initiate a return, please contact us with your order number and a reason for the return.
  • Refunds will be processed upon receiving and inspecting the returned items. Shipping fees are non-refundable and you must pay for return shipping.

7. User Responsibilities

  • You must provide accurate and current information during registration and while using the site.
  • You agree not to misuse our services by engaging in fraud, illegal activities, or violating any laws.
  • You are responsible for maintaining the confidentiality of your account details and password.

8. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal information.

9. Intellectual Property

  • All content on the Rotom Shop website, including logos, images, text, and product descriptions, is the property of Rotom Shop or its affiliates and is protected by copyright law.
  • You may not use, reproduce, or distribute any content without permission.

10. Limitation of Liability

  • Rotom Shop is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, products, or services.
  • We are not responsible for any loss of data, profit, or other intangible losses.

11. Governing Law

  • These Terms and Conditions are governed by the laws of the UAE. Any disputes will be resolved under the jurisdiction of the UAE courts.

12. Amendments

  • We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on the website, and the updated terms will be effective immediately upon posting.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: Ethangotz@icloud.com
  • Phone: +971 58 585 0672